Welcome to HelpSystems University

You can use this site to access the various HelpSystems training courses and their associated certification exams.

If you are a HelpSystems employee, then the following courses are suitable for you:

  • Employee Sales - Suitable for Sales, Pre-Sales and Marketing roles
  • Employee Pre-Sales - Suitable for Pre-Sales roles
  • Employee Technical - Suitable for Pre-Sales, Professional Services and Support roles

If you are a HelpSystems partner, then the following courses are applicable to you based upon your role:

  • Partner Sales - Suitable for Sales, Pre-Sales and Marketing roles
  • Partner Pre-Sales - Suitable for Pre-Sales roles
  • Partner Technical - Suitable for Pre-Sales, Professional Services and Support roles

If you are a HelpSystems customer, then the following courses are suitable for you:

  • Customer

For instructions on using this site, please click here.

If you have any questions, please email: hsu@helpsystems.com

    Site announcements

    New User

    by Nick Hogg -

    If you have not yet created an account on HelpSystems University, please click on the Log in link in the top right corner of the page and then follow the instructions to create a new account.

    Discuss this topic  (0 replies so far)

    Available courses

    Cross-Selling HelpSystems Solutions - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course consists of a collection of short videos that will provide you with a high level overview of the HelpSystems solutions, so that you can start to identify cross-sell opportunities and position our solutions appropriately.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Early Look Product Overviews - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This section provides you with an early look at the solutions provided by new HelpSystems acquisitions. 

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Selling the HelpSystems Data Security Suite - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the key features and benefits of the HelpSystems Data Security Suite.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Selling HelpSystems Data Classification Solutions - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the HelpSystems data classification solutions.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Selling Titus - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the incredible Titus data classification market opportunity, our solution set and customer profiles.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Titus Sales Engineer - Employee Pre-Sales

    Audience: HelpSystems Employees

    Role: Pre-Sales

    This online course will introduce you to the Titus solutions, the common customer use cases and how to configure a demonstration environment.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Titus Technical Webinars - Employee Technical

    Audience: HelpSystems Employees

    Role: Support, Services and Pre-Sales

    This course will introduce you to supporting a Titus deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Boldon James Technical Overview - Employee Pre-Sales

    Audience: HelpSystems Employees

    Role: Pre-Sales

    This interim course will provide you with an overview of the Boldon James solutions. We will be adding a formal Pre-Sales course in the future.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Clearswift Adaptive Data Loss Prevention - Employee Cross-Sell

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales, Marketing, Support and Professional Services

    This online course will provide you with a high level overview of the Clearswift Adaptive Data Loss (A-DLP) solutions, so that you can start to identify cross-sell opportunities.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Selling Clearswift Solutions - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the key features and benefits of the Clearswift Solutions.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Clearswift Roadmap Briefings - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales, Marketing and Technical Support

    This online courses will help you to position the forthcoming Clearswift product releases to your customers and partners.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Clearswift Secure Gateway V5.0 Release Training - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales, Marketing and Technical Support

    This online course will introduce you to the key features and benefits of the Clearswift Secure Gateways Version 5.0 release.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Clearswift Secure Email Gateway - Employee Technical

    Audience: HelpSystems Employees

    Role: Support, Services and Pre-Sales

    This course will introduce you to the administration and management of the Clearswift Secure Email Gateway.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Secure ICAP Gateway - Employee Technical

    Audience: HelpSystems Employees

    Role: Support, Services and Pre-Sales

    This course will introduce you to the administration and management of the Clearswift Secure ICAP Gateway.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    GoAnywhere Managed File Transfer - Employee Cross-Sell

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales, Marketing, Support and Professional Services

    This online course will provide you with a high level overview of the GoAnywhere Managed File Transfer solution, so that you can start to identify cross-sell opportunities.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com


    Selling GoAnywhere Managed File Transfer - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales and Pre-Sales

    This online course will introduce you to the key features and benefits of the GoAnywhere Managed File Transfer solution. 


    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    GoAnywhere Managed File Transfer - Employee Technical

    Audience: HelpSystems Employees

    Role: Support, Services and Pre-Sales

    This online course will introduce you to the administration and management of the GoAnywhere Managed File Transfer solution. You will learn how to install, configure and support GoAnywhere within customer environments.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Core Security VIS Version 2.4 Release Training - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the key features and benefits of the Core Security Visual Identity Suite (VIS) Version 2.4 release.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Network Insight V7.0 Release Training - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the key features and benefits of the Core Security Network Insight Version 7.0 release.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Selling Powertech Antivirus - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the key features and benefits of the Powertech Antivirus solution.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Selling Automate - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the key features and benefits of the Automate Robotic Process Automation (RPA) solution.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Selling Automate Intelligent Capture - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the key features and benefits of the Automate Intelligent Capture solution.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Automate Intelligent Capture - Employee Technical

    Audience: HelpSystems Employees

    Role: Support, Services and Pre-Sales

    This course will introduce you to the administration and management of the Automate Intelligent Capture solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift CRM Migration - Employee Sales

    Audience: HelpSystems Employees

    This course will help transition the Clearswift sales team from Salesforce into Microsoft Dynamics CRM. 

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Secure Development Training - Unit 1

    Audience: HelpSystems Employees

    Role: Development

    This online course will introduce you to the foundational principles of secure development.

    [COMING SOON]


    Secure Development Training - Unit 2

    Audience: HelpSystems Employees

    Role: Development

    This online course will introduce you to the advanced principles of secure development.

    [COMING SOON]


    Let Us Help You Build a Better IT - Employee Sales

    Audience: HelpSystems Employees

    Role: All

    This online course will introduce you to the new Build a Better IT company identity. You will learn how to position the HelpSystems identity to prospects and clients to help them to understand how we can solve their day to day business issues.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Export Controls Sales Procedure Training - Employee Sales

    Audience: HelpSystems Employees

    Role: Sales and Pre-Sales

    This online course will introduce you to the HelpSystems Export Policy as it pertains to Sales opportunities.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Q4 Sales Training - Employee Sales

    Audience: HelpSystems Employees

    This course will provide content specific to closing out Q4 strong, building pipeline for 2021, and a quick CRM update. 

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Selling the HelpSystems Data Security Suite - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the key features and benefits of the HelpSystems Data Security Suite.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Selling HelpSystems Data Classification Solutions - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the HelpSystems data classification solutions.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Selling Titus - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    This online course will introduce you to the incredible Titus data classification market opportunity, our solution set, customer profiles and the process that partners will follow to qualify opportunities.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Titus Sales Engineer - Partner Pre-Sales

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    This online course will introduce you to the key features and benefits of the Titus Data Classification solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Titus Technical Webinars - Partner Technical

    Audience: HelpSystems Partners

    Role: Support, Services and Pre-Sales

    This course will introduce you to supporting a Titus deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Selling Clearswift Adaptive Data Loss Prevention Solutions - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    This online course will introduce you to the key features and benefits of the Clearswift Adaptive Data Loss Prevention Solutions.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Selling Clearswift ARgon for Email - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    This online course will provide you with the skills to position and sell the Clearswift ARgon for Email solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Endpoint DLP Sales Overview - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    This online course will introduce you to the key features and benefits of the Clearswift Endpoint DLP solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Secure Gateway V5.0 Release Training - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    This online course will introduce you to the key features and benefits of the Clearswift Secure Gateways Version 5.0 release.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Adaptive DLP Solutions Sales Engineer - Partner Pre-Sales

    Audience: HelpSystems Partners

    Role: Pre-Sales

    This online course will introduce you to the key features and benefits of the Clearswift Adaptive Data Loss Prevention (A-DLP) solutions.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift ARgon for Email Sales Engineer - Partner Pre-Sales

    Audience: HelpSystems Partners

    Role: Pre-Sales

    This online course will provide you with the skills to position and support the sale of the Clearswift ARgon for Email solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Endpoint DLP Sales Engineer Overview - Partner Pre-Sales

    Audience: HelpSystems Partners

    Role: Pre-Sales

    This online course introduces you to the Clearswift Endpoint DLP solution and explains how it can help your customers manage their data risk at the end point.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Secure Email Gateway - Partner Technical

    Audience: HelpSystems Partners

    Role: Support, Services and Pre-Sales

    This course will introduce you to the administration and management of the Clearswift Secure Email Gateway.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Secure Exchange Gateway - Partner Technical

    Audience: HelpSystems Partners

    Role: Support, Services and Pre-Sales

    This course will introduce you to the administration and management of the Clearswift Secure Exchange Gateway.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift ARgon for Email - Partner Technical

    Audience: HelpSystems Partners

    Role: Support, Services and Pre-Sales

    This course will introduce you to the administration and management of the Clearswift ARgon for Email solutions.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Secure Web Gateway - Partner Technical

    Audience: HelpSystems Partners

    Role: Support, Services and Pre-Sales

    This course will introduce you to the administration and management of the Clearswift Secure Web Gateway.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Secure ICAP Gateway - Partner Technical

    Audience: HelpSystems Partners

    Role: Support, Services and Pre-Sales

    This course will introduce you to the administration and management of the Clearswift Secure ICAP Gateway.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Information Governance Server - Partner Technical

    Audience: HelpSystems Partners

    Role: Support, Services and Pre-Sales

    This course will introduce you to the administration and management of the Clearswift Information Governance Server.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Selling GoAnywhere Managed File Transfer - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    This online course will introduce you to the key features and benefits of the GoAnywhere Managed File Transfer solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    GoAnywhere Managed File Transfer - Partner Technical

    Audience: HelpSystems Employees

    Role: Support, Services and Pre-Sales

    This course will introduce you to the administration and management of the GoAnywhere Managed File Transfer solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    GoAnywhere Webinars - Partner Sales and Pre-Sales

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    These GoAnywhere MFT training webinars are designed especially for our GoAnywhere Partner’s Sales and Pre-Sales teams. You will learn about product sales positioning, tips to improve your selling approach and the pre-sales technical overview of the GoAnywhere solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Selling Powertech Antivirus - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales, Pre-Sales and Marketing

    This online course will introduce you to the key features and benefits of the Powertech Antivirus solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Selling Automate - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    This online course will introduce you to the key features and benefits of the Automate Robotic Process Automation (RPA) solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Selling Automate Intelligent Capture - Partner Sales

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    This online course will introduce you to the key features and benefits of the Automate Intelligent Capture solution.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Secure Email Gateway - Customer

    Audience: HelpSystems Customers

    This course will introduce you to the administration and management of the Clearswift Secure Email Gateway.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Secure Web Gateway - Customer

    Audience: HelpSystems Customers

    This course will introduce you to the administration and management of the Clearswift Secure Web Gateway.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Secure Exchange Gateway - Customer

    Audience: HelpSystems Customers

    This course will introduce you to the administration and management of the Clearswift Secure Exchange Gateway.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift Secure ICAP Gateway - Customer

    Audience: HelpSystems Customers

    This course will introduce you to the administration and management of the Clearswift Secure ICAP Gateway.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Clearswift ARgon for Email - Customer

    Audience: HelpSystems Customers

    This course will introduce you to the administration and management of the Clearswift ARgon for Email solutions.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Information Governance Server - Customer

    Audience: HelpSystems Customers

    This course will introduce you to the administration and management of the Clearswift Information Governance Server.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.