Welcome to HelpSystems University

You can use this site to access the various HelpSystems training courses and their associated certification exams.

If you are a HelpSystems employee, then the following courses are suitable for you:

  • HelpSystems Certified Professional (HSCP)

If you are a HelpSystems partner, then the following courses are applicable to you based upon your role:

  • Sales - Suitable for Sales and Pre-Sales roles - Help Systems Certified Sales Professional (HSCSP)
  • Pre-Sales - Suitable for Pre-Sales roles - HelpSystems Certified Pre-Sales Professional (HSCPSP)
  • Technical - Suitable for Pre-Sales, Professional Services and Support roles - HelpSystems Certified Support Engineer (HSCSE)

If you are a HelpSystems customer, then the following courses are suitable for you:

  • HelpSystems Certified Engineer (HSCE)

For instructions on using this site, please click here.

If you have any questions, please email: hsu@helpsystems.com

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    Available courses

    Let Us Help You Build a Better IT – Company Identity Course

    Audience: HelpSystems Employees

    Role: All

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the new Build a Better IT company identity. You will learn how to position the HelpSystems identity to prospects and clients to help them to understand how we can solve their day to day business issues.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com


    Export Controls Sales Procedure Training

    Audience: HelpSystems Employees

    Role: Sales and Pre-Sales

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the HelpSystems Export Policy –Global (HelpSystems Statement of Commitment to Compliance with U.S. Export Controls and Economic Sanctions Laws) as it pertains to Sales opportunities.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com


    Cross-Selling HelpSystems Solutions

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course consists of a collection of short videos that will provide you with a high level overview of the various HelpSystems solutions, so that you can start to identify cross-sell opportunities and position our solutions appropriately.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com


    Early Look Product Overviews

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This section provides you with an early look at the solutions provided by new HelpSystems acquisitions. Formal training courses will be developed for these solutions in the future.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    HSCP Selling Clearswift Solutions

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Clearswift Solutions. You will learn how to position the Clearswift value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    HSCP Clearswift Roadmap Briefings

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales, Marketing and Technical Support

    Platform: Hybrid

    These HelpSystems Certified Professional (HSCP) online courses will help you to position the forthcoming Clearswift product releases to your customers and partners.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com


    HSCP Clearswift SECURE Gateway V5.0 Release Training

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales, Marketing and Technical Support

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Version 5.0 release of the Clearswift SECURE Gateways.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    HSCP Selling GoAnywhere Managed File Transfer

    Audience: HelpSystems Employees

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This Help Systems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the GoAnywhere Managed File Transfer solution. You will learn how to position the GoAnywhere value proposition to prospective clients and how our solutions enable clients to meet their business requirements.


    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    HSCSE GoAnywhere Managed File Transfer

    Audience: HelpSystems Employees

    Role: Support, Services and Pre-Sales

    Platform: Hybrid

    This course will introduce you to the administration and management of the GoAnywhere Managed File Transfer solution. You will learn how to install, configure and support GoAnywhere within customer environments.

    [COMING SOON]

    HSCP Core Security VIS Version 2.4 Release Training

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Core Security Visual Identity Suite (VIS) Version 2.4 release. You will learn how to position these features and benefits to prospective and existing clients.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    HSCP Network Insight V7.0 Release Training

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Core Security Network Insight Version 7.0 release. You will learn how to position these features and benefits to prospective and existing clients.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com


    HSCP Selling Automate

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Automate Robotic Process Automation (RPA) solution. You will learn how to position the Automate value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com


    Partner Sales: Selling Clearswift Adaptive Data Loss Prevention Solutions

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This Help Systems Certified Sales Professional (HSCSP) online course will introduce you to the key features and benefits of the Clearswift Adaptive Data Loss Prevention Solutions. You will learn how to position the Clearswift value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Partner Sales: Selling Clearswift ARgon for Email

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This Help Systems Certified Sales Professional (HSCSP) online course is intended for partner sales professionals and will provide you with the skills to position and sell the Clearswift ARgon for Email solution. You will learn how to identify the client pain points that the ARgon for Email solution can address and how to articulate the business benefits of the solution to prospects.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Partner Sales: Clearswift Endpoint DLP Sales Overview

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This online course will introduce you to the key features and benefits of the Clearswift Endpoint DLP solution. You will learn about the business issues that the solution addresses and how it can help organizations manage their data risk at the end point.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.


    Partner Sales: Clearswift SECURE Gateway V5.0 Release Training

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Sales Professional (HSCSP) online course will introduce you to the key features and benefits of the Version 5.0 release of the Clearswift SECURE Gateways.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Partner Pre-Sales: Clearswift Adaptive DLP Solutions

    Audience: HelpSystems Partners

    Role: Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Pre-Sales Professional (HSCPSP) online course will introduce you to the key features and benefits of the Clearswift Aneesya Platform. You will learn how to position the Clearswift value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Partner Pre-Sales: Clearswift ARgon for Email

    Audience: HelpSystems Partners

    Role: Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Pre-Sales Professional (HSCPSP) online course is intended for partner pre-sales professionals and will provide you with the skills to position and support the sale of the Clearswift ARgon for Email solution. You will learn how to identify client pain points, articulate the business benefits and scope a Clearswift ARgon for Email deployment.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Partner Pre-Sales: Clearswift Endpoint DLP Pre-Sales Overview

    Audience: HelpSystems Partners

    Role: Pre-Sales

    Platform: Hybrid

    This online course introduces you to the Clearswift Endpoint DLP solution and explains how it can help your customers manage their data risk at the end point. You will learn how to install the Endpoint DLP solution and configure policy.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Partner Technical: Clearswift SECURE Email Gateway

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Email Gateway. You will learn how messages are processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment. The course content covers the administration of the product for those users responsible for day to day message and policy management as well as more detailed policy configuration and troubleshooting.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Partner Technical: Clearswift SECURE Exchange Gateway

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Exchange Gateway. You will learn how messages are processed, how to configure policy, backup, recovery, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Partner Technical: Clearswift ARgon for Email

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift ARgon for Email solutions. You will learn how to configure policy, backup, recover, troubleshoot and support an ARgon for Email deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Partner Technical: Clearswift SECURE Web Gateway

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Web Gateway. You will learn how Internet traffic is processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Partner Technical: Clearswift SECURE ICAP Gateway

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE ICAP Gateway. You will learn how URL requests are processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Partner Technical: Clearswift Information Governance Server

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift Information Governance Server. You will learn how to manage data collections, access reporting data, perform day to day system management and troubleshoot a deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Partner Sales: Selling GoAnywhere Managed File Transfer

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Sales Professional (HSCSP) online course will introduce you to the key features and benefits of the GoAnywhere Managed File Transfer solution. You will learn how to position the GoAnywhere value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    [COMING SOON]

    Partner Sales: Selling Automate

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This Help Systems Certified Sales Professional (HSCSP) online course will introduce you to the key features and benefits of the Automate Robotic Process Automation (RPA) solution. You will learn how to position the Automate value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    [COMING SOON]

    HSCE Clearswift SECURE Email Gateway

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Email Gateway. You will learn how messages are processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment. The course content covers the administration of the product for those users responsible for day to day message and policy management as well as more detailed policy configuration and troubleshooting.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    HSCE Clearswift SECURE Web Gateway

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Web Gateway. You will learn how Internet traffic is processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    HSCE Clearswift SECURE Exchange Gateway

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Exchange Gateway. You will learn how messages are processed, how to configure policy, backup, recovery, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    HSCE Clearswift SECURE ICAP Gateway

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE ICAP Gateway. You will learn how URL requests are processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    HSCE Clearswift ARgon for Email

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift ARgon for Email solutions. You will learn how to configure policy, backup, recover, troubleshoot and support an ARgon for Email deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    HSCE Information Governance Server

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift Information Governance Server. You will learn how to manage data collections, access reporting data, perform day to day system management and troubleshoot a deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.