Welcome to HelpSystems University

You can use this site to access the various HelpSystems training courses and their associated certification exams.

If you are a HelpSystems employee, then the following courses are suitable for you:

  • HelpSystems Certified Professional (HSCP)

If you are a HelpSystems partner, then the following courses are applicable to you based upon your role:

  • Sales - Suitable for Sales and Pre-Sales roles - Help Systems Certified Sales Professional (HSCSP)
  • Pre-Sales - Suitable for Pre-Sales roles - HelpSystems Certified Pre-Sales Professional (HSCPSP)
  • Technical - Suitable for Pre-Sales, Professional Services and Support roles - HelpSystems Certified Support Engineer (HSCSE)

If you are a HelpSystems customer, then the following courses are suitable for you:

  • HelpSystems Certified Engineer (HSCE)

For instructions on using this site, please click here.

If you have any questions, please email: hsu@helpsystems.com

    Site announcements

    New User

    par Nick Hogg,

    If you have not yet created an account on HelpSystems University, please click on the Log in link in the top right corner of the page and then follow the instructions to create a new account.


    Cours disponibles

    This course will help transition the Clearswift sales team from Salesforce into Microsoft Dynamics CRM. 

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Audience: HelpSystems Employees

    Role: All

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the new Build a Better IT company identity. You will learn how to position the HelpSystems identity to prospects and clients to help them to understand how we can solve their day to day business issues.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com


    Audience: HelpSystems Employees

    Role: Sales and Pre-Sales

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the HelpSystems Export Policy –Global (HelpSystems Statement of Commitment to Compliance with U.S. Export Controls and Economic Sanctions Laws) as it pertains to Sales opportunities.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com


    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This online course consists of a collection of short videos that will provide you with a high level overview of the various HelpSystems solutions, so that you can start to identify cross-sell opportunities and position our solutions appropriately.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com


    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    This section provides you with an early look at the solutions provided by new HelpSystems acquisitions. Formal training courses will be developed for these solutions in the future.

    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the HelpSystems Data Security Suite. You will learn how to position the HelpSystems Data Security Suite value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    [COMING SOON]

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the incredible Titus data classification market opportunity, our solution set and customer profiles.

    By the end of this course, you will be able to:

    • Describe the Titus brand, vision and values
    • Explain the market opportunity and illustrate how Titus solves today and tomorrow's Data Protection problems
    • Demonstrate value, stories and use cases that are tailored and relatable to a prospect based on buying triggers and customer profiles
    • Effectively offer rebuttals to common objections incorporating customer and competitive intel
    • Qualify and disqualify prospects quickly in/out of the sales pipeline
    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Audience: HelpSystems Employees

    Role: Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Titus Data Classification solution. You will learn about the Titus solutions, the common customer use cases and how to configure a demonstration environment.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com


    Audience: HelpSystems Employees

    Role: Pre-Sales

    Platform: Hybrid

    This is an interim course that will provide you with an overview of the Boldon James solutions. We will be adding a formal Pre-Sales course in the future.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Clearswift Solutions. You will learn how to position the Clearswift value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales, Marketing and Technical Support

    Platform: Hybrid

    These HelpSystems Certified Professional (HSCP) online courses will help you to position the forthcoming Clearswift product releases to your customers and partners.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com


    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales, Marketing and Technical Support

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Version 5.0 release of the Clearswift SECURE Gateways.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Audience: HelpSystems Employees

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This Help Systems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the GoAnywhere Managed File Transfer solution. You will learn how to position the GoAnywhere value proposition to prospective clients and how our solutions enable clients to meet their business requirements.


    If you are a HelpSystems employee and would like access to the course, please email: hsu@helpsystems.com

    Audience: HelpSystems Employees

    Role: Support, Services and Pre-Sales

    Platform: Hybrid

    This course will introduce you to the administration and management of the GoAnywhere Managed File Transfer solution. You will learn how to install, configure and support GoAnywhere within customer environments.

    [COMING SOON]

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Core Security Visual Identity Suite (VIS) Version 2.4 release. You will learn how to position these features and benefits to prospective and existing clients.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com

    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Core Security Network Insight Version 7.0 release. You will learn how to position these features and benefits to prospective and existing clients.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com


    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Automate Robotic Process Automation (RPA) solution. You will learn how to position the Automate value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you are a HelpSystems employee and would like access to the course, please create an account on HelpSystems University and email: hsu@helpsystems.com


    Audience: HelpSystems Employees

    Role: Sales, Pre-Sales and Marketing

    Platform: Hybrid

    This HelpSystems Certified Professional (HSCP) online course will introduce you to the key features and benefits of the Automate Intelligent Capture solution. You will learn how to position the Automate Intelligent Capture value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    [COMING SOON]

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Sales Professional (HSCSP) online course will introduce you to the key features and benefits of the HelpSystems Data Security Suite. You will learn how to position the HelpSystems Data Security Suite value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    [COMING SOON]

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Sales Professional (HSCSP) online course will introduce you to the incredible Titus data classification market opportunity, our solution set, customer profiles and the process that partners will follow to qualify opportunities.

    By the end of this course, you will be able to:

    • Describe the Titus brand, vision and values
    • Explain the market opportunity and illustrating how Titus solves today and tomorrow's Data Protection problems
    • Demonstrate value, stories and use cases that are tailored and relatable to prospect based on buying triggers and customer profiles
    • Effectively offer rebuttals to common objections incorporating customer and competitive intel
    • Qualify and disqualify prospects quickly in/out of the sales pipeline

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.


    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Sales Professional (HSCSP) online course will introduce you to the key features and benefits of the Titus Data Classification solution. You will learn how to position the Titus value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.


    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This Help Systems Certified Sales Professional (HSCSP) online course will introduce you to the key features and benefits of the Clearswift Adaptive Data Loss Prevention Solutions. You will learn how to position the Clearswift value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This Help Systems Certified Sales Professional (HSCSP) online course is intended for partner sales professionals and will provide you with the skills to position and sell the Clearswift ARgon for Email solution. You will learn how to identify the client pain points that the ARgon for Email solution can address and how to articulate the business benefits of the solution to prospects.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This online course will introduce you to the key features and benefits of the Clearswift Endpoint DLP solution. You will learn about the business issues that the solution addresses and how it can help organizations manage their data risk at the end point.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.


    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Sales Professional (HSCSP) online course will introduce you to the key features and benefits of the Version 5.0 release of the Clearswift SECURE Gateways.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Audience: HelpSystems Partners

    Role: Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Pre-Sales Professional (HSCPSP) online course will introduce you to the key features and benefits of the Clearswift Aneesya Platform. You will learn how to position the Clearswift value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Audience: HelpSystems Partners

    Role: Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Pre-Sales Professional (HSCPSP) online course is intended for partner pre-sales professionals and will provide you with the skills to position and support the sale of the Clearswift ARgon for Email solution. You will learn how to identify client pain points, articulate the business benefits and scope a Clearswift ARgon for Email deployment.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Audience: HelpSystems Partners

    Role: Pre-Sales

    Platform: Hybrid

    This online course introduces you to the Clearswift Endpoint DLP solution and explains how it can help your customers manage their data risk at the end point. You will learn how to install the Endpoint DLP solution and configure policy.

    If you have an account on HelpSystems University, you will be able to register yourself onto this course by clicking on the course title and then clicking on the Enrol me button.

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Email Gateway. You will learn how messages are processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment. The course content covers the administration of the product for those users responsible for day to day message and policy management as well as more detailed policy configuration and troubleshooting.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Exchange Gateway. You will learn how messages are processed, how to configure policy, backup, recovery, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift ARgon for Email solutions. You will learn how to configure policy, backup, recover, troubleshoot and support an ARgon for Email deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Web Gateway. You will learn how Internet traffic is processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE ICAP Gateway. You will learn how URL requests are processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Partners

    Role: Support

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift Information Governance Server. You will learn how to manage data collections, access reporting data, perform day to day system management and troubleshoot a deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This HelpSystems Certified Sales Professional (HSCSP) online course will introduce you to the key features and benefits of the GoAnywhere Managed File Transfer solution. You will learn how to position the GoAnywhere value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Audience: HelpSystems Partners

    Role: Sales and Pre-Sales

    Platform: Hybrid

    This Help Systems Certified Sales Professional (HSCSP) online course will introduce you to the key features and benefits of the Automate Robotic Process Automation (RPA) solution. You will learn how to position the Automate value proposition to prospective clients and how our solutions enable clients to meet their business requirements.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like access to.

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Email Gateway. You will learn how messages are processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment. The course content covers the administration of the product for those users responsible for day to day message and policy management as well as more detailed policy configuration and troubleshooting.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Web Gateway. You will learn how Internet traffic is processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE Exchange Gateway. You will learn how messages are processed, how to configure policy, backup, recovery, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift SECURE ICAP Gateway. You will learn how URL requests are processed, how to configure policy, backup, recover, troubleshoot and support a Gateway deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift ARgon for Email solutions. You will learn how to configure policy, backup, recover, troubleshoot and support an ARgon for Email deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.

    Audience: HelpSystems Customers

    Platform: Hybrid

    This course will introduce you to the administration and management of the Clearswift Information Governance Server. You will learn how to manage data collections, access reporting data, perform day to day system management and troubleshoot a deployment.

    If you would like to be enrolled onto this course, please email hsu@helpsystems.com with the name of the course(s) that you would like to attend and number of delegates that you would like to enrol.